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Asset Management
- Master modules to create different asset types/ sub-types
- Option to enter attribute details of an asset.
- Map user to an asset.
Contract Management
- Define different contract types/ sub types
- Option to add manpower in a contract.
- Escalation matrix to create different levels of escalation alerts
SLA Management
- Multi-location SLA management.
- Department wise SLA management
Vendor Management
- Manage Vendor Job orders and downloads
- Selection of Vendor based upon customized criteria.
- Manage Vendor claims and reimbursement